翻訳と辞書
Words near each other
・ Call Me When the Cross Turns Over
・ Call Me When You Get There
・ Call Me When You're Sober
・ Call money
・ Call Mountains
・ Call My Bluff
・ Call My Bluff (U.S. game show)
・ Call My Name
・ Call My Name (album)
・ Call Aircraft Company
・ Call and Answer
・ Call and Post
・ Call and response
・ Call and response (disambiguation)
・ Call and response (music)
Call Avoidance
・ Call baronets
・ Call blocking
・ Call bombing
・ Call boy
・ Call Boy (horse)
・ Call boy (theatre)
・ Call Call Call
・ Call capture
・ Call center (TV series)
・ Call Center Girl
・ Call center industry in Bangladesh
・ Call center industry in the Philippines
・ Call centre
・ Call Cobbs, Jr.


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Call Avoidance : ウィキペディア英語版
Call Avoidance

Call Avoidance is a popular strategy implemented to reduce inbound call volumes to contact centers in the customer service industry, particularly in the consumer market.
==Basis==
It is based on the fact that person to person service calls are time consuming and costly and should be accessed only when there is no viable option. Voice calls can then be reserved for high priority, complex service requests, or emergency situations where the quick response of skilled phone agents is essential.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
ウィキペディアで「Call Avoidance」の詳細全文を読む



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